Here you can find answers to our most fequently asked questions. Please contact us if you have a question that is not answered on this page.
- Q: What is a gallery-wrapped canvas print?
- A: Gallery-wrapped canvas prints are images printed on museum-quality canvas and hand stretched onto a custom-built wooden frame. The actual image on the canvas is continues around the sides of the frame for a beautiful print ready to hang on your wall as is.
- Q: Do I need to purchase a frame for my gallery-wrap canvas print in order to hang it on the wall?
- A: No. The gallery-wrap canvas print will hang on the wall as is.
- Q: Do you sell standard prints instead of canvas prints?
- A: No. LDS Inspired only offers canvas prints.
- Q: How do I care for my gallery-wrap canvas print?
- A: The canvas prints can be wiped with a slightly damp, clean, chemical-free cloth. For optimal longevity, keep out of direct sunlight. Also, don't place stretched prints too close to direct heat or high variations in cold/warm temperatures.
- Q: What methods of payment are accepted?
- A: You may pay with your credit/debit card (Visa, MasterCard, American Express, and Discover) or with your PayPal account.
- Q: Do you use secure ordering?
- A: Yes. LDS Inspired uses PayPal for all payment transactions. PayPal adheres to international PCI (Payment Card Industry) compliance standards for data security.
- Q: Do you take orders over the phone?
- A: No. All orders are placed online via our secure website.
- Q: How long will it take to ship my canvas print?
- A: 3-4 weeks.
- Q: Do you ship outside of the United States?
- A: No. LDS Inspired only ships to locations within the United States. Please contact us for special arrangements.
- Q:Why are there items in my cart that I did not select?
- A: The LDS website stores all current and past information in the cart until the items are ordered. The unwanted item is most likely an item that was added to the cart during a previous visit to the LDS Inspired website. To remove the unwanted item, simply check the box 'Remove' next to the item and update the cart.
- Q: What is your return policy?
- A: LDS Inspired guarantees the quality of its prints and frames. If you are unahppy with your canvas print or frame, please contact us via our contact page. We will promptly refund your money and pay for the return shipment of the product.